Dispatch is where a cab operation is won or lost: the right duty to the right driver, on time, billed correctly. Use this checklist to judge any taxi dispatch software.
| Must-have | What good looks like |
|---|---|
| Live duty assignment | Assign to an available driver and see status change in real time |
| Driver availability | Dispatch only sees on-duty, free drivers |
| Driver mobile app | Drivers accept duties, navigate and close trips |
| Live trip status | Enquiry, assigned, on trip, completed, at a glance |
Dispatch alone is half the job. The software should also carry rate cards, GST billing, driver settlements and document tracking, or you are back to spreadsheets after every shift. Corporate and outstation work need contract pricing and trip sheets too.
WhatsApp and SMS alerts for booking confirmation, driver details and payment keep clients informed without phone calls. For corporate clients, OTP-verified trips and clean monthly invoices matter.
ZeniaFleets covers the whole checklist: live dispatch, driver app, settlements, GST billing and WhatsApp alerts. See taxi dispatch software, cab booking software and driver management software.
Live duty assignment, driver availability, a driver mobile app, live trip status, rate cards, GST billing, driver settlements, document tracking and WhatsApp or SMS alerts.
The good ones do. Drivers accept duties, navigate and close trips from the app, which keeps the dispatch board accurate. ZeniaFleets includes a driver app.
It should. Look for contract pricing, trip sheets, and monthly GST invoicing for corporate and outstation work. ZeniaFleets handles all three.
Book a 30 minute demo. We will map your cab, corporate, government or rental operations to ZeniaFleets and show you the console live.
